Raine Lutz

www.RaineImages.com

Santa Rosa, CA 95401                                                                                                               707-571-0336

                     

                                               

AREAS OF STRENGTH

 

· Problem Solving · Organization · Process Analysis  · Decision Making · Multi-tasking · Detail Oriented

· Personnel Management & Training · Communication · Prioritization

  

WORK EXPERIENCE

 

 Agilent Technologies, Rohnert Park, CA  Distribution Administrator                                     2000-Present

 

·         Process over 200 complaints per month

·         Revise shipping integrity reporting process to improve detection and resolution of factory errors

·         Communicate with over 50 satellite offices worldwide to efficiently resolve customer issues

·         Analyze entire supply chain for breakdowns and document discrepancies

·         Consult with upper management to revise processes to ensure support of quality standards

·         Develop and maintain performance metrics for all levels of upper management

·         Department lead for Logistics Focus Team

 

Long's Drug Stores, Santa Rosa, CA.  Assistant Manager                                                        1988 - 2000

 

·         Manage daily business operations for $110 million/year store

·         Recruit, train, schedule and supervise over 50 employees

·         Oversee and administer new employee training program

·         Lead weekly employee team meetings

·         Manage vendor communications and product line development

·         Communicate daily with other stores, coordinate transfers

·         Write and produce weekly employee newsletter

·         Plan seasonal product and display changes

·         Analyze and forecast sales trends

·         Manage and maintain optimum inventory levels

·         Research and authorize new product purchases

·         Oversee store security, facilities maintenance, and warehouse operations

·         Balance daily cash receipts

·         Head of safety committee

 

ADDITIONAL SKILLS

 

·          Computer operating systems: Windows 95, MacIntosh

·          Software: Microsoft Office, Adobe PhotoShop, FrontPage, Flash, Premiere, Illustrator, HTML

·          Wildlife rehabilitation and care

 

EDUCATION

 

Career Transitions Web Design Program, Santa Rosa. CA  2000

Retail Management Development Program, Long's Drugs, CA  1989

University of the Pacific, Stockton, CA  1985  B.A., Music